I can't wait to tell people about my trip to Rossmann Repair Group™®©°.I walked in there to ask quotes on replacing an old HHD in my laptop with a new. The hard drive cable is indeed bad on this device, with a new cable the hard drive does show up."I got it back (free return shipping), since the hard drive now shows up I was able to reset the PW and it looks to be running perfectly! Total repair cost $113. I did not have the password so I asked if they could use the password reset? They replied "We wouldn't be able to reset the password, but we can wipe it and reinstall a new OS with a new password if you'd like. ![]() They confirmed it was the cable and they needed the OS password to further test the operating system to make sure that it boots (loads to your desktop). For retail customers, Rossman will diagnose, outline the problem, and provide an estimate for free. They said it could be the hard drive or it could be the drive cable which is a known issue with this model - $100 to repair if that's what it is. So I sent a note with that assumption to Rossman Repair Group. ![]() I powered it up and a little research led me to guess that the hard drive was dead or not being seen. read more I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. I powered it up and a little research led me to guess. I stumbled on my daughter's 2012 MacBook Pro that she had been told (years ago) was beyond repair. This was the result of 15 years of dedication to our craft & our customers. Top rated: We are the best rated repair shop in our class on Google maps.Direct Communication: You’ll speak directly with the specialists handling your case, ensuring personal and attentive service.High Success Rates: Leveraging advanced techniques and our state-of-the-art equipment, our success rates are among the best in the industry.For the level of expertise we offer, you won't find a lower price. No Expensive Ad Campaigns: Our company uses 100% grassroots, organic advertising - no pay per click ads, no affiliate programs, meaning we do not have expensive advertising costs we must pass onto you.Transparent Pricing: We provide free estimates and transparent pricing, so you know what to expect without any surprises.Local, On-Site Recovery: All recoveries are performed at our Austin lab, ensuring your data never leaves the city.Above all, we do not pay for advertising or affiliate commissions, allowing us to keep our prices low! Our best advertising are our hundreds of thousands of happy customers who have been spreading the word about us for the past fifteen years. With additional high-performance tools from Rusolut, Deepspar, & more. We stand out from ordinary computer repair shops by leveraging our top-tier equipment like the Purair VLF-48 for clean environment head swaps & the ACELAB PC3000, operated by skilled technicians, for the most challenging data recoveries. Our dedicated local lab is where advanced technology meets hands-on experience, ensuring that your data recovery is handled with the precision & care. Small jobs are handled economically, while difficult jobs are handled with the right equipment & expertise. Here in our Austin lab, we do all of our own lab data recovery, from basic $100 recoveries to $2000+ recoveries requiring specialized lab equipment. Worse even is when they try using a $50 software package to do the job that you could’ve done yourself, making the drive worse & less recoverable in the process. Many companies have nice expensive websites & ad campaigns to promote their data recovery services, only to outsource the job somewhere else.
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